no access to BLACKSTAR INSIDER ONLINE COMMUNITY

General Discussion Forum - Voice The Sound In Your Head
Post Reply
weissnix
Posts: 3
Joined: Tue Nov 26, 2019 11:55 am

Wed Nov 27, 2019 2:38 pm

Hi,

being a new user of Blackstar amp and software, I am a bit confused why I cannot get acces to the online community via the BLACKSTAR INSIDER software (e.g. to download patches etc.) with my account identifications.
Am I overlooking something ?
Thanks
Eckhardt

User avatar
fender62
Posts: 39
Joined: Fri Mar 01, 2019 7:22 pm
Location: wales u.k

Wed Nov 27, 2019 4:43 pm

have you installed all the system requirements
Internet Explorer® 11.0 or later
Microsoft.NET® Framework 4.6.2 or later (included within Blackstar INSIDER installer)
Microsoft Silverlight® 5.0 or later
Internet connection for accessing the Online Community
Adobe Flash Player (installed via Internet Explorer®) for downloading patches from the Online Community.

weissnix
Posts: 3
Joined: Tue Nov 26, 2019 11:55 am

Wed Nov 27, 2019 10:09 pm

yes to all except IE, it is Edge in win10.

weissnix
Posts: 3
Joined: Tue Nov 26, 2019 11:55 am

Wed Nov 27, 2019 10:12 pm

Blackstar INSIDER keeps telling me that my login is incorrect ??

OperatorDC
Posts: 8
Joined: Sun Nov 24, 2019 8:05 pm
Location: UK

Sun Dec 01, 2019 12:09 pm

Did you get a confirmation email when you registered?

Maybe unrelated but I had an issue with my firewall not letting me access the online community.

Post Reply
  • Information
  • Who is online

    Users browsing this forum: No registered users and 59 guests