Search found 8 matches

by bennyg85
Sun Apr 27, 2014 5:52 pm
Forum: Blackstar Amps
Topic: Poor Customer Service
Replies: 13
Views: 8438

Re: Poor Customer Service

Replies are coming through now, but they are very slow.
by bennyg85
Sun Apr 27, 2014 5:30 pm
Forum: Artisan Series
Topic: Artisan 15 Negative Feedback Loop
Replies: 5
Views: 12524

Re: Artisan 15 Negative Feedback Loop

Can anyone from Blackstar please tell me how the Artisan 15 negative feedback loop is designed please?

Thanks

Ben
by bennyg85
Fri Dec 27, 2013 9:28 pm
Forum: Blackstar Amps
Topic: Poor Customer Service
Replies: 13
Views: 8438

Re: Poor Customer Service

I got a response! It wasn't the most helpful, but it's a start.

Anyone else struggle with getting answers to technical queries? I want to mod the NFB loop on an amplifer I own, but they won't let me have the schematic!

Ben
by bennyg85
Fri Nov 29, 2013 8:41 pm
Forum: Blackstar Amps
Topic: Poor Customer Service
Replies: 13
Views: 8438

Re: Poor Customer Service

Hello Many thanks for the response. I emailed both the email address you posted and posted a message through the official website with no response. I really like the sound of my two Artisan 15 amps, but have considered getting rid of them because of the poor support received. My latest enquiry was a...
by bennyg85
Sat Nov 16, 2013 9:31 pm
Forum: Blackstar Amps
Topic: Poor Customer Service
Replies: 13
Views: 8438

Poor Customer Service

Hi

Does anyone else find Blackstar poor at replying to queries through their website.

I've enquired about a logo/badge for my Artisan 15 head, but clearly owning two of their most expensive amplifiers doesn't justify a response from anyone!

Very poor customer service.

Ben
by bennyg85
Sat Aug 17, 2013 7:51 pm
Forum: Artisan Series
Topic: Artisan 15 Negative Feedback Loop
Replies: 5
Views: 12524

Re: Artisan 15 Negative Feedback Loop

Bump!
by bennyg85
Sat May 25, 2013 9:38 pm
Forum: Artisan Series
Topic: Artisan 15 Negative Feedback Loop
Replies: 5
Views: 12524

Re: Artisan 15 Negative Feedback Loop

bump
by bennyg85
Sat Feb 16, 2013 9:34 pm
Forum: Artisan Series
Topic: Artisan 15 Negative Feedback Loop
Replies: 5
Views: 12524

Artisan 15 Negative Feedback Loop

Hi I'm looking to modify my Artisan 15 to have a switchable negative feedback loop, but Blackstar refuse to supply me with a schematic for the amp. There are a few unofficial ones knocking around on the internet, but they don't show the NFB loop. Can anyone please supply me with a diagram or assist ...